This week focused heavily on platform stability, infrastructure improvements, and the first phase of our public API expansion.

πŸš€ First Phase of the API Expansion Is Live β€” We’ve started expanding Sydnee’s public API with the first set of file manager endpoints.

The new API additions include:

  • Browse folders
  • Retrieve file metadata
  • Access file version history
  • Retrieve file comments
  • Generate download URLs

We also updated:

⚑ Improved API Rate Limiting β€” Updated API rate limiting to be more accurate and split limits into:

  • 30 read requests per second
  • 30 write requests per second

πŸ’¬ Live Chat Stability Improvements β€” We shipped a number of reliability and performance improvements across live chat to help conversations feel faster and more stable day to day.

πŸ“¨ Invite Email Fixes β€” Fixed an issue that could prevent invite emails from properly sending when inviting clients into their portal.

🏒 Updated Default Live Chat Channels β€” All newly created companies will now automatically start with default channels named Team Chat and Social to help teams get organized faster out of the box.

πŸ”’ Frame Protection Added Across Sydnee β€” Added frame protection across both the main app and client portal experience to improve overall platform security.

©️ Copyright Notices Added to Client Login Pages β€” Added copyright notices to all client login pages across Sydnee portals.

πŸ“° Sydnee Press Release Published β€” We also published a new press release covering the expanded live chat system and advanced workflow controls now available in Sydnee.

Read it here: AP News Press Release

Lastly, we just dropped a new YouTube Short showing one of the most underrated features in Sydnee – the Memo Pad. Quick thoughts, notes, client context, and internal communication all in one place

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Try Sydnee Client Portals Today

  • R Built in task manager
  • RShowcase your services to your clients
  • ROnboard and collect information with requests
  • RStore, organize and share all your files with cloud storage
  • REmbed tools like Calendly, Figma, Loom, Google Looker Studio and more
  • RUse your own domain and logo for full white labeling
  • RUnlimited users for each of your portals
  • RUpdate the colors of the entire portal